BIBD received recognition from Mastercard at the 2025 Customer Forum in Bangkok for Leadership in Debit Volume – Brunei and Leadership in Credit Volume – Brunei, acknowledging the Bank’s role in supporting the adoption of digital payments in the country.
The recognition reflects BIBD’s ongoing efforts to provide practical and accessible card solutions that serve the needs of both individuals and businesses. BIBD’s initiatives focus on enhancing everyday banking experiences, encouraging digital payment adoption, and offering added value benefits such as merchant offers and seamless payment experiences.
Attending the event on behalf of BIBD was Junaidi bin Bahrum, Assistant Managing Director 3 and Head of Retail Banking, who shared that BIBD is grateful for the recognition, which BIBD sees as an encouragement to continue making everyday payments easier and more secure for our community. He added that such progress is only possible through the trust of BIBD’s customers and the support of its merchant partners.
Over the years, BIBD has continued to strengthen its card proposition by adopting sustainable materials, streamlining card activation and usage processes, and launching targeted promotions that reward regular spending. These efforts are further supported by partnerships with merchants to provide discounts and privileges that benefit cardholders.
At the same time, BIBD’s card network supports local businesses by enabling faster, more efficient transactions and offering tools that digitally track and manage sales.
This contributes to a broader ecosystem that helps businesses meet customer expectations for modern, cashless payment solutions.
The recognition by Mastercard also underscores a shared commitment to advancing Brunei’s digital transformation journey. By promoting responsible and inclusive use of digital payment methods, BIBD continues to support national efforts such as the Digital Economy Masterplan and Brunei Vision 2035.
BIBD remains committed to providing card services that are secure, accessible, and aligned with the evolving needs of the community, ensuring that digital convenience translates into everyday value for all.
THE BRUNEIAN | BANDAR SERI BEGAWAN
