DCA works hand-in-hand with Rentokil Initial Brunei to mitigate COVID-19 risk

Rentokil Initial (the company), the world’s leading pest control and hygiene services company, provided integrated hygiene solutions to the Department of Civil Aviation (DCA), Brunei during the early pandemic of Covid-19. It is both Rentokil Initial and DCA’s priority to ensure the safety of people that are constantly entering and exiting the airport during the Covid-19 pandemic.

Understanding the need

Not only has COVID-19 affected us locally but also globally, especially in the aviation industry. The unprecedented impact of COVID-19 has created a crisis of sorts for airports and airline services even up to now. This is mainly because the airport is the centre of international and domestic passenger traffic. Faced with this scenario, the Department of Civil Aviation sought our holistic solutions on hand hygiene. Thus, we proceeded with our recommended placement of hand sanitising stations at the most common touch points and highest traffic areas, such as escalators, door handles, elevator buttons and check-in counters.

Initial’s approach

Even before we were hit by the COVID-19 pandemic, our Initial hygiene team has always been providing structured and holistic approaches to mitigate cross-contamination as well as the spread of infection.

We evaluate the clients’ demands and needs as a whole and customise them to tailor to our client’s unique industry specific needs. Ultimately, we strive to protect all incoming and outgoing visitors as well as the staff providing services to them.

As the first point of arrival for visitors coming from other countries, it is important that the hygiene standard is compliant with the World Health Organisation (WHO) standards and requirements.

Image courtesy of Rentokil Brunei

Meeting the challenge

With Initial’s integrated solutions on hand hygiene, we ensure the safety of the visitors and staff of the Department of Civil Aviation by placing hand sanitising stations in highly accessible and visible areas with ergonomically designed and touch free dispensers to ensure the minimisation of the risks brought about by cross contamination. “With the touchless sensor machine that Initial provides us right now, it makes it more environmentally friendly, comfortable and safe. So far, users of sanitary services are increasingly used among passengers and staff officers,” said DCA.

About Rentokil Initial:

Founded in 1925, Rentokil Initial is a leader in the pest control and hygiene & wellbeing service industry.  The Company has 46,000 employees and over 1,800 local service teams across the world covering around 90% of global GDP in over 90 of the world’s 100 largest cities across the US, Europe, Latin America, UK, Asia and the Pacific.  It operates in 88 countries. The company’s business model is focused on compounding revenue, profit, and cash growth through a combination of organic growth and M&A.  

In Asia, the company employs 16,000 people. It provides the highest standard of pest control and hygiene services with business operations covering Brunei, China, Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand and Vietnam.

In all its markets, Rentokil Initial’s environmental focus is to utilise its resources more efficiently, thereby reducing the impact on the environment, including minimising greenhouse gas emissions and energy consumption, water usage and waste generation.

About Integrated Hygiene Solutions:

We spend every second of our waking hours performing our daily needs with our hands. Unsurprisingly, our hands are natural breeding grounds for germs that spread infectious diseases, such as the common cold and influenza.

Proper hand hygiene aids in the reduction of potentially harmful bacteria from the hands. Promoting regular hand washing, drying and sanitising within your business is vital in reducing the level of cross-contamination that occurs within your workplace and helps to reduce absenteeism.

With Initial’s integrated hygiene solutions, we can stop the journey of the germs with the comprehensive range of hand sanitisers which include integral antibacterial technology and are suitable when there is no water or soap available.

Image courtesy of Rentokil Initial

About Department of Civil Aviation, Brunei:

Established in 1953, with the establishment of delivery services between Labuan, Bandar Seri Begawan, Anduki and Lutong in Sarawak. The service operates at the “Berakas Old Airport” which is a former runway site that was built during World War II where the Government built a 3,000-foot runway.

For more than 60 years since its establishment, the development of civil aviation can be clearly seen, such as the number of flights handled by the airport is now far increasing, the modernization of Brunei International Airport Terminal, Brunei International Airport has also been certified as 3-Star Airport by Skytrax for its facilities, comfort, cleanliness, shopping, food & beverages, staff service and security/immigration.


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