BIBD advisory: Auto-recorded phone scams on the rise

BIBD is alerting the public to a recent surge in auto-recorded phone scams targeting individuals across the country. These scams typically involve an automated voice call, falsely claiming that the recipient’s phone number has encountered an issue and will be terminated within one hour. The message then instructs the recipient to press ‘1’ for further assistance.

BIBD urges the public to exercise caution when receiving such calls and refrain from engaging with the automated prompts. Below are critical steps to follow in the event of receiving a suspicious call:

BIBD’s Advice
● Do not press any numbers or follow any instructions. End the call immediately.
● Never disclose personal details such as your bank account information, PIN, passwords, or other sensitive information over the phone.
● Be alert for similar tactics in text messages or emails, and if in doubt, always verify the source directly.

Image: Iqbal Selamat

These scams are part of a larger trend of fraudulent activities exploiting technology to target unsuspecting victims. As part of BIBD’s ongoing efforts to protect its customers, the bank is committed to raising awareness of various online scams, such as the current auto-recorded voice scam, through multiple channels to ensure that the public stays informed about the latest scam tactics.

BIBD has partnered with Cybersecurity Brunei (CSB) and has been producing an ongoing series of educational content on online security. These initiatives, shared on social media, focus on equipping the public with the knowledge and tools to stay safe online. The collaboration is part of BIBD’s broader effort to support the national cybersecurity agenda and ensure customers remain informed about evolving threats in cyberspace.

BIBD remains steadfast in safeguarding its customers and the wider community. We encourage the public to stay vigilant, report suspicious activities, and help spread awareness to protect themselves and their loved ones.

THE BRUNEIAN | BANDAR SERI BEGAWAN

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